How can I view, change, or cancel my layaway?

Lauren Imhoff
Lauren Imhoff
  • Updated

Log in to your Partial.ly account to make an extra or early payment, or to change your payment card.

  • Make a payment: select "Make a Payment" at the top left.
  • Change your card: click "Add New Payment Method" under your current method.

Change your payment schedule or your rings

Email contactus@mytriorings.com or call (855) 697-4647. We can change your schedule, or move the money you have paid to a different ring set.

Cancel your layaway

Contact us at least 1 business day before your next payment. We refund 75% of what you have paid to your original payment method. The other 25% becomes store credit, valid for 6 months, that you can use on any new order.

Paying off early? Let us know 3–4 weeks before you want your rings so we can have them ready. Details

Need help? Email contactus@mytriorings.com or call (855) 697-4647, Monday–Friday 9:30am–5:30pm ET.

Was this article helpful?

5 out of 24 found this helpful

Have more questions? Submit a request