How can we help?
Search
-
General Questions
FAQ, Contact Information, Our Policies and Warranties!
-
Placing An Order
Payment options, Crafting and Shipping, Ring Size Help!
-
Existing Orders
Making changes, Resizes and Repairs, Returns/Exchanges/Upgrades, Order Verification
Featured FAQ's
-
Are the Rings Real?
Our rings are 100% real, made with diamonds and authentic gold. We get this question a lot because we've done a fantastic job of pricing diamonds and gold affordably. We're based on Fifth Ave in N...
-
Do you have a store?
We are an online only retailer and do not operate a brick-and-mortar showroom. While we would love to meet our customers face-to-face, we operate as an online company to keep our cost low and pass...
-
What payment methods are available?
We accept any major credit card: Visa MasterCard American Express Discover logo We also offer a No-Fee Layaway, Affirm, and Paypal for payment! Learn more here.
-
How long does it take to get my rings?
As you can imagine we take marriage proposals and wedding dates pretty seriously around here. All our rings are crafted to order and carefully checked by our team before shipping. To find rings th...