Your Lifetime Protection Plan With Extend
Fine diamond jewelry requires proper care and maintenance to ensure its longevity and lustrous shine. My Trio Rings has partnered with Extend to provide simple, peace-of-mind protection for the rings you love.
Extend bundles your rings with an affordable, modern, easy-to-understand protection plan— so your jewelry is covered, even after the My Trio Rings 1 Year Crafting Warranty expires. Add an Extend protection plan to your purchase during checkout to protect your rings from all accidental damages, scratches, size changes, or other servicing needs.
WHY SHOULD I ADD EXTEND PROTECTION?
Forget the frustrating logistics of outdated extended warranty providers. Extend has your back. Pay one flat rate at checkout and Extend will work directly with us to get your product replaced quickly should something bad happen to it. No strings, no catches—everyone wins. Getting a repair or replacement is seamless and simple.
SO WHAT HAPPENS WHEN THINGS GO WRONG?
Contact Extend at customers.extend.com/claims or by phone at (877) 248-7707. They’ll process your claim in minutes and send you back to us with a promo code for a replacement product. Easy as pie.
FAQ's ON EXTEND
Q: What does Extend cover?
A: Extend goes beyond our limited 1-year manufacturing warranty and covers damage due to normal wear and tear or accidental damage, including:
- Damaged prongs
- Lost stones (including all center stones)
- Ring sizing because of weight change
- Rhodium plating
- Refinishing and polishing
- Resetting diamonds and gemstones and repair of chipped or cracked stones (including center stone)
- Replacement of center stones, side/enhancement stones due to defect in the setting
Q: How many times can I send my ring(s) in for repair?
Q: Who insures the protection plans?
Q: Is this the same as insurance?
Q: Where can I find my contract ID?
- Contract ID
- Warranty term length (if we choose more than one)
- Coverage dates
- Product name
Q: How can I contact Extend directly?
A: You can contact Extend using the following methods:
- Visit customers.extend.com/claims
- Call: (877) 248-7707
Article is closed for comments.