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General Questions

FAQ, Contact Information, Our Policies and Warranties!
Placing An Order

Payment options, Crafting and Shipping, Ring Size Help!
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Making changes, Resizes and Repairs, Returns/Exchanges/Upgrades, Order Verification

Featured FAQ's

Are the Rings Real?
Our rings are 100% real, made with diamonds and authentic gold. We get this question a lot because we've done a fantastic job of pricing diamonds and gold affordably. We're based on Fifth Ave in N...
Do you have a store?
Yes. My Trio Rings welcomes clients to experience our jewelry in person at select locations: Flagship Showroom in New York City: Our headquarters showroom is located on 5th Avenue in the heart o...
Setting Up a Layaway Plan with Partial.ly – Step‑by‑Step Guide
Layaway is an excellent option if you want to pay for your rings over time without interest or a credit check. My Trio Rings partners with Partial.ly to offer flexible plans that you control. Th...
Using Affirm for Financing – Step‑by‑Step Guide
Affirm provides a fast and flexible financing solution for customers with established credit. You can check your eligibility and select a plan at checkout without affecting your credit score. T...
How long does it take to get my rings?
As you can imagine we take marriage proposals and wedding dates pretty seriously around here. All our rings are crafted to order and carefully checked by our team before shipping. To find rings th...