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  1. My Trio Rings
  2. Existing Orders

Existing Orders

Making changes, Resizes and Repairs, Returns/Exchanges/Upgrades, Order Verification

Questions about an order I have not yet received

  • When will I receive my order?
  • How can I change the ring style, sizes, or address on my order?
  • How can I view, change, or cancel my layaway?
  • Can I pay my layaway off early?
  • When do I know if my order has shipped?
  • What is my Order Status?

See all 9 articles

Questions about an order I have received

  • Ring Care
  • Ring Exchanges/Upgrades
  • Ring Repair
  • Diamond Replacement Service
  • Resizing
  • I think my diamond is loose, what should I do?

See all 7 articles

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